AgilePoint NX Security and Governance
Our security practices ensure that AgilePoint NX internal controls, security, and data protection policies and procedures are at the highest levels exceeding the requirements of our customers.
AgilePoint is built to exceed industry standards through its innately strong security and data foundation.
Security at the Core
AgilePoint was developed with operational and platform security as its core pillars. As such, we combine built-in safeguards with administrative controls to protect our customer's data and have monitoring capabilities embedded into every facet of the platform. AgilePoint ensures that there are multiple walls in place to prevent malicious activity and protect your data.
AgilePoint is ISO 27001 Certified
On September 1, 2021, AgilePoint received ISO 27001 certification demonstrating its commitment to protecting the integrity, confidentiality, and availability of data.
Security and Data Protection
Privacy
Reliability and Performance
Governance, Security and Compliance
ISO 27001:2013 is a well-known set of international standards relating to the secure management of information. AgilePoint's Platform both on-premises and on the cloud along with information systems within its corporate infrastructure has been independently verified to meet all ISO 27001:2013 standards for cloud security and information management.
AgilePoint is committed to maintaining the security of our enterprise-ready digital automation platform. Our System and Organization Controls (SOC) 2 Type II report provides assurance that Agile Point has designed, implemented, and operated to provide reasonable assurance that its service commitments and system requirements were achieved based on the trust services criteria relevant to Security (applicable trust services criteria) set forth in TSP section 100, 2017 Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy, (AICPA, Trust Services Criteria).
Privacy
AgilePoint’s software and internal practices are designed with privacy regulations & compliance at the core. Our role-based security model provides a clear separation and access permission structure for the product and third parties. AgilePoint makes data governance easy, including data encryption, API, and SDK components.
Reliability and Performance
With a 24/7, 365 support infrastructure AgilePoint has a global network of customer-facing and platform support professionals dedicated to monitoring, risk remediation, and customer issue resolution. Our cloud customers rely on a scheduled backup and restore process, as well as continuous monitoring.
AgilePoint’s customers who chose an on-premises, or a private cloud implementation have access to a host of built-in telemetry, and our unique “health check” process performed by certified professionals.