Business Process Automation (BPA) software has revolutionized how companies operate, enabling them to automate repetitive and time-consuming tasks and freeing their employees to focus on high-value work. While there are many use cases for BPA software, certain ones have stood the test of time and continue providing significant benefits to companies across various industries.

These "evergreen" use cases of BPA software have consistently delivered high customer ROI. In this blog post, we'll discuss the top 8 evergreen use cases of BPA software and how they can help your business achieve greater efficiency, reduce costs, and improve the quality of your products or services.

1. Document Automation

Document management is a critical BPA software use case because it helps companies organize and store documents efficiently. Business users automate generating new documents, ensuring compliance with various regulations and standards, and maintaining a consistent format across all documents. It also provides that only authorized personnel have access to certain types of information or data within a company's system.

2. Financial Process Automation

Automating and managing financial resources is a critical use case for business process automation, such as invoicing and payment processing, tracking expenses and budgets, generating financial reports, and more. Large enterprises use financial planning software like Anaplan for Finance, Workday, and Oracle EPM to manage their corporate performance and financial reporting. A mature business process automation (BPA) platform allows finance teams to extend the workflows and processes of their enterprise planning software.  

3. Recruitment and HR Process Automation

Managing recruitment and HR processes is also one of the critical BPA use cases because it can significantly streamline operations, save time, and reduce costs.

Recruiting and HR processes involve numerous repetitive and time-consuming tasks, such as screening resumes, scheduling interviews, collecting and tracking candidate information, and managing employee data. These tasks can be automated using software tools and technologies, freeing HR professionals to focus on more strategic tasks, such as employee engagement and retention.

4. Customer Service Automation

Businesses want to provide their customers with the best possible support experience. Companies accomplish it by automating customer service processes such as self-service options, support ticket management, and email/chat support.

With BPA, businesses can improve response times, reduce errors, provide personalized service, and gain valuable insights into customer behavior. As a result, companies can build stronger relationships with their customers, improve their reputation, and ultimately increase their bottom line.

5. Supply Chain Optimization

Supply chain optimization is more than managing inventory and fulfilling orders; it's also about ensuring the business has the right resources to fulfill customer demands. It's essential to predict the demand for products and services, as well as how much inventory the business needs to keep on hand to cover all the needs of its customers and employees.

Business process automation software can help with this by automating tasks like forecasting demand based on historical data, calculating how much inventory will be needed based on those forecasts, and then generating reports that help the business understand what happened during each phase of the supply chain process.

6. Quality Assurance Reporting

Businesses have to be able to guarantee their product quality to a certain level if they want to stay competitive in today's market. It means that much time and effort goes into testing the product before releasing it on the market. But this process can be costly and time-consuming, thus making it an expensive part of the business.

In highly regulated industries like manufacturing and financial services, streamlining QA processes is crucial to scale the QA processes. 

7. Security Process Automation

Cyber Security is another BPA use case because it's essential to ensure that a company has the right tools to protect its sensitive data and prevent breaches. Business process automation software can help automate many tasks involved with keeping up with security regulations, including monitoring access and usage, automating threat detection, and automating patch management.

With business process automation software, an organization can ensure that all employees have strong passwords, no access to sensitive data, and are not doing anything illegal with the systems. It allows IT teams to spend less time manually checking each employee's credentials, which frees up time to focus on more important tasks like creating better security policies or improving other aspects of their company's infrastructure.

8. Regulatory Compliance Reporting/Automation

Businesses are under constant pressure to meet regulatory requirements. They need to be compliant with their industry's regulations, but they also need to ensure that they comply with local laws and regulations. Regulatory compliance is a considerable challenge for businesses because these rules can change quickly and often. A company must always ensure its processes are updated and accurate to continue operating without interruption when new regulations are introduced or when existing regulations change.

Business process automation software can help businesses meet regulatory requirements by automating processes that require human intervention. This Software can also help companies comply with regulations by providing actionable insights into their operations to identify areas where there are gaps between process execution and compliance requirements.

Key Takeaway

Business process automation software can be valuable for any company looking to improve its efficiency, reduce costs, and streamline its workflows. With its ability to automate repetitive tasks, eliminate errors caused by manual processes, and ensure compliance with various regulations, business process automation can also improve the quality of its products and services.

Considering the various use cases discussed in this article, you can find the right BPA software for your business and start reaping the benefits of automation today. If you're looking for a reliable Business Process Automation Software platform, AgilePoint has got you covered.

A Fortune 100 Defense equipment firm chose AgilePoint to re-platform legacy applications built on a publicly listed BPM vendor to accelerate its post-merger operational integration. The company implemented a comprehensive software suite to modernize antiquated financial processes and make payments to its suppliers. It also migrated 100s of applications previously made in K2 Software, spending and budgeting process automation, and automating lease management processes through AgilePoint.

With its cutting-edge technology, AgilePoint can help you re-engineer your business processes to respond more quickly and efficiently to customer demands instead of relying on hard-coded ERPs.

Don't wait any longer to streamline your workflows and take your business to the next level. Contact AgilePoint today and let us help you achieve your automation goals.