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About AgilePoint FAQ

What is AgilePoint NX?

AgilePoint NX is a future-proof, Digital Transformation aPaaS (Application Platform as a Service) that combines the speed and agility of a leading Low-Code platform with enterprise-class BPM capabilities.

AgilePoint NX empowers citizen developers to build any kind of app, from simple to complex, without writing code. We consider ourselves the world’s first truly future-proof digital transformation platform. Our “build once and re-use many times” feature brings a new concept to application development. As an organization’s evolves during its digital transformation journey, its critical business applications can adaptively evolve at the same pace.

Learn more about the platform ->

What can you build with AgilePoint NX?

AgilePoint NX enables non-developers from across your organization to build, automate and manage virtually any type of app or system process apps, form-based apps, native mobile, LOBs, you name it. Speed is, of course, key.

Build or automate:

  • Business processes
  • Sophisticated back-office processes
  • Apps that automate every touch-point of the customer journey
  • Form-Based apps of any complexity
  • Native-mobile apps
  • Full-blown Line-of-Business system

Discover AgilePoint departmental and industry solutions -> 

Who can use AgilePoint NX?

Anyone with good computer skills can learn and use AgilePoint NX. Our platform allows both technical and the business users to implement and deploy business apps into digital processes across multiple environments and cloud platforms without the need to write any code.

Most analysts agree that large-scale development initiatives should be governed by the IT department, to ensure optimal application architecture and interoperability. AgilePoint NX ,however, was designed for business analysts, domain experts, process experts, in other words and non-programmers.

AgilePoint NX for the business manager ->
AgilePoint NX for the IT manager ->

Why choose AgilePoint NX?

AgilePoint is one of the most powerful and flexible digital transformation platforms on the market. It is the only future-proof platform, which really does make digital transformation achievable and sustainable. As if that isn’t enough, AgilePoint NX is arguably the best value in the industry and provides a variety of flexible pricing plans that making it accessible to almost any organization.

Why choose AgilePoint ->

Why is AgilePoint NX unique?

AgilePoint NX began life as a BPM, then morphed into a process-focused low-code platform. With V7, AgilePoint NX now has full, general-purpose low-code capability. With 15 years of evolution packed under the hood, AgilePoint NX now has the power and flexibility to build virtually any type of application you might need.

AgilePoint NX was the only platform mentioned in all four major analyst reports relevant to Rapid Application Development (RAD) technologies. It’s that flexible and diverse.

More about AgilePoint NX ->

How does AgilePoint NX work?

AgilePoint NX empowers organizations to build any kind of app, from simple to complex, without writing code using a drag & drop interfaces.

AgilePoint NX utilizes a visual drag-drop-and-configure approach to assembling apps from 600+ pre-built components, and integrates with almost any system or cloud platform. AgilePoint NX includes one of the most powerful e-form builders in the industry, having more than 65 form controls, a process-modeling environment, a business-rule builder and a data-entity designer.

More about AgilePoint NX ->

Can I Partner with AgilePoint NX?

Become an AgilePoint Partner and deliver agile, high value solutions and next generation responsive business applications faster than ever before. Meet the needs of your customers more efficiently and enable them to easily connect to any processes, applications, platforms and software, both on-premise and those hosted in external or private cloud services.

More about becoming an AgilePoint Partner ->

Is AgilePoint a tool or a platform?

AgilePoint NX is a platform that connects with any 3rd party systems, applications or devices. Our Platform allows you to build multiple workflows, integrate various data sets, create forms and provides analytics. Rather than solving a single problem, it provides a technical framework that can be used to build business process applications to solve many problems.

Discover more about AgilePoint NX ->

How long does it take to build an application with AgilePoint NX?

Speed is, of course, key in this digital transformation era. AgilePoint NX enables you to build virtually any type of app or system process apps, form-based apps, native mobile, LOBs, you name it. The ability to prototype in a day is now a realistic target. AgilePoint NX can make it happen.

More about AgilePoint NX ->

How does AgilePoint NX help my Organization?

AgilePoint NX accelerates digital transformation and agility by empowering both professional and citizen developers to rapidly create and easily maintain numerous responsive, form-based, data-driven apps, along with automated processes for front-office and back-office operations.

Our platform gives business users an intuitive tool with which they can build forms, processes and integrations without waiting for IT. At the same time, we give developers a powerful integration tool that speeds up data sharing between applications and helps them achieve digital transformation faster.

Discover more about AgilePoint NX ->

Can AgilePoint NX help us reduce our reliance on paper?

Many organizations have digitized paper processes using the AgilePoint NX platform. This allows them to significantly reduce the amount of paper and paper-approval bottlenecks within their organizations.

Our platform gives business users an intuitive tool with which they can build forms, processes and integrations without waiting for IT. At the same time, we give developers a powerful integration tool that speeds up data sharing between applications and helps them achieve digital transformation faster.

Discover more about AgilePoint NX ->

How do I buy AgilePoint NX?

AgilePoint offers several pricing tiers and is sold on a subscription model based upon the number of users and apps. Reach out to one of our sales representatives to receive more information or contact us here.

AgilePoint’s tiered pricing plans make it easy to deploy applications to small groups at first and then to scale to the entire enterprise. Each service tier includes free development licenses and a generous package of “Shared User Seats” that can be shared by a virtually unlimited number of app users. We provide the ability to create many of form-based, data-driven apps and automated processes, of any complexity.

Contact us about our Pricing

Can I acces a free AgilePoint NX trial?

AgilePoint offers a free 30-day trial. Find out why Forrester Research named AgilePoint NX as one of the top five low-code application-as-a-service platforms across all segments. Request your trial and start building business applications today.

Request your trial tenant here ->

Glossary overview FAQ

What is Low-code?

Low-code development aims to make it easier to build applications by removing as much of the hand-coding as possible. Low-code capabilities liberate your organization from the burden of custom application development and unleash the power of business innovation. This makes it accessible to both non-technical and technical users and enables them to build applications. Low-code platforms are especially suitable for people who want to go beyond out-of-the-box solutions to create more complex, sophisticated business processes that integrate with any other applications, services or 3rd party systems. A low-code platform is a great alternative for enterprise IT departments as well as for organizations with limited IT resources that don’t have access to a full development team.

Is AgilePoint a Low-Code Platform?
AgilePoint’s low-to-no-code platform features allow both ‘technical’ and‘business’ users to build any kind of app, from simple to complex, without writing code.

Learn more about the platform ->

What is No-Code?

A no-code platform is a business application development platform where users can built and customize any app or business process with zero programming experience. A no-code platform features intuitive, drag-and-drop interfaces. It also includes lists of pre-built services,enabling non-coders to quickly build solutions that replace day-to-day business applications, spreadsheets, paper processes, email and other outdated systems. No-code is ideal for any organizations that need to build specific applications quickly and lack personnel that have coding experience. Non-technical business users can start creating their own fully fledged applications!

Is AgilePoint a Low-Code Platform?
AgilePoint is a low-to-no-code platform that allows both ‘technical’ and ‘business’ users (or citizen developers) to build any kind of app, from simple to complex, without writing code.

Learn more about the platform ->

What is Citizen Development?

A citizen developer is a user who builds applications for consumption by others while following the development guidelines of IT. Unlike a professional developer, citizen developers may not have formal training in programming, and developing may not be part of their actual job description.

Our AgilePoint NX platform gives citizen developers the tools and the knowledge to embark on the digital challenges ahead and improve areas of their business such as customer relationship management, internal operations and product development.

Learn more about our Citizen Development platform ->

What is Digital Process Automation (DPA)?

Digital Process Automation represents the evolution of traditional BPM (Business Process Management) technologies. BPM ensures that the infrastructure of an organisation’s business processes is solid and streamlines business processes for maximum efficiency and cost containment. Digital Process Automation emerged from organisations’ need to automate business processes. This need is part of wider digital transformation initiatives that are focused on enhancing the customer experience rather than on  to containing costs.

Is AgilePoint NX a Digital Process Automation Platform?
The Forrester Wave™ named AgilePoint as aleader in Digital Process Automation for Wide Deployments.

Learn more about Digital Process automation ->

What is Robotic Process Automation (RPA)?

Currently Robotic Process Automation is a software technology that allows businesses to automate low-level tasks. In the future it  will assist humans with higher-level tasks in the future, as the technology improves. The primary focus of RPA is to have software bots complete routine, monotonous jobs, freeing up human employees to complete tasks that require emotional intelligence, reasoning, judgement and a higher level of care and interaction with customers.

RPA is a surface-level fix and does not replace business processes. It does however allow rote processes to be completed much more quickly, by eliminating the need for humans to do them. The bots work directly across application interfaces, automatically inputting data, triggering actions across multiple systems, and acting on behalf of employees. RPA allows businesses to reduce their human workforce, optimise the human workforce they do have, and achieve incremental automation benefits without involving IT. Its scalability is unknown,however, and it is not suitable for continuous improvement and optimization.

Learn more about Robotic Process automation ->

What is Business Management Software (BPMS)?

Business process management software (BPMS) allows users to model, optimize, and automate business processes within any operation. BPMS focuses on improving corporate performance, by managing and automating business processes and improving customer satisfaction and employee happiness.

Is AgilePoint NX a Business Process Management Software?
Yes. In contrast to traditional BPM suites,however, which tend to be heavyweight, cumbersome and difficult-to-implement, AgilePoint NX’s enterprise-class BPM capabilities takes a low-code approach to process improvement. AgilePoint NX provides a rich, desktop-like user experience from within a browser, allowing you to compose apps, design interactive forms, add reports, connect to data sources, manage your processes in-flight, and analyze process efficiency, all from the same integrated, cloud-based environment.

More about BPMS and AgilePoint NX ->

What is Rapid Application Development (RAD)?

Rapid application development is a form of Agile software development methodology. Unlike Waterfall methods, RAD focuses on working software and user feedback, rather than over strict planning and requirements recording. In other words, RAD is less talk, more action.

Can AgilePoint NX be used for Rapid Application Development?
Today AgilePoint NX is the only platform mentioned in all four major analyst reports relevant to Rapid Application Development (RAD) technologies. It’s that flexible and diverse. Our NX platform comes with drag-and-drop tools for extremely rapid application development, without coding. AgilePoint NX provides a WYSIWYG editor for developers. This enables them  to quickly design customized workflows and functions.

More about AgilePoint NX ->

AgilePoint technologies FAQ

Can I integrate or link AgilePoint NX with my current software?

AgilePoint NX is a flexible connector platform and integrates with any of your existing cloud based or on-premise 3rd party systems. This includesSalesforce, SharePoint, Office 365, Dynamics CRM, NetSuite, Tableau and Microsoft Power BI, HR systems, DocuSign, Box, other business process management solutions, and many more …

Discover more about our integration capabilities ->

Can I integrate AgilePoint NX with my current ERP, CRM or other software?

AgilePoint NX is a flexible connector platform and integrates with any of your current cloud based or on-premise 3rd party systems. This includes Salesforce, SharePoint, Office 365, Dynamics CRM, NetSuite and many more.

Discover more about our integration capabilities ->

Does AgilePoint NX be work within a hybrid environment?

AgilePoint NX can be used in a hybrid, on-premises or cloud environment…

Few, if any, organizations have made a full transition to the cloud. You must almost certainly, ensure that on- premise systems and even legacy custom applications, work with cloud native services, exposing data and content to people on a global scale. Simple functionality is just the beginning.  Orchestrating compelling user experiences is the real goal, this is where AgilePoint NX comes in.

Learn more about the platform ->

Does AgilePoint work with mobile devices?

AgilePoint allows workflows to be accessed by smartphones, both online and offline. This includes Android and iPhone devices. AgilePoint helps you build mobile applications that can be accessed from any device.

Conquer the mobile market! Ready to build your future-proof responsive mobile app? Our NX platform is multi-device ready with a fully customizable front end, specifically for mobile devices.

Learn more about our features ->

Learn more about offline e-Form capabilities ->

Can I make mobile business applications with AgilePoint NX?

Our NX platform is multi-device ready with a fully customizable front end, specifically for mobile devices. The NX Mobile App Accelerator allows you to create (online and offline) custom-branded mobile apps for iOS, Android and Windows.

Users can create enterprise mobile apps with their company name and customize the apps with logos, colors and images to match the company’s branding. Apps can be built  for the official app store of IOS, Android, Windows, Microsoft InTune or private devices. NX generated mobile apps can be pre configured for enterprise employees with either org wide settings or  department specific settings.

Learn more about Mobile app capabilities ->

Learn more about offline e-Form capabilities ->

Can I make offline mobile eForms with AgilePoint NX?

The need for offline capability has stemmed from the explosive adoption of mobile devices. As enterprise users carry out their business activities on the go, they need a solution to the issue of unpredictable mobile-data-connectivity. AgilePoint NX 7.0 delivers advanced offline capabilities to mobile eForms. Designers have full control  to decide which forms need to work in an offline mode.

When a device is offline, form data is stored on the device. Whe a data connection is restored, form submission takes place. Information is not lost. Users are safeguarded from repetitively filling out the same form.

Learn more about Mobile app capabilities ->

Learn more about offline e-Form capabilities ->

Is AgilePoint NX Future Proof?

We consider ourselves the world’s first truly future-proof digital transformation platform. Our ‘build once and re-use many times’ approach brings a new concept to application development.

As an organization’s evolves during its digital transformation journey, its critical business applications can adaptively evolve at the same pace. Our platform, that grows with our clients, helps businesses quickly and cost effectively achieve business agility through optimized process and integration efficiency.

Learn more about AgilePoint NX ->

Does AgilePoint NX work with next generation technologies (AI, IoT, Bots, ...)?

Digital transformation is about visualising everything that your business could be and should be, then having a single platform that empowers you to bring your vision to life!

Accelerate your application development with our massive collection of prebuilt connectors. AgilePoint NX offers integrations for the next generation of technologies; AI, (Chat)Bots, Blockchain, BI, IoT, Machine Learning, … for any business application.

Get inspired with AgilePoint NX capabilities->

Does AgilePoint offer application and/or process templates?

With the introduction of the enterprise application store in release 7.0, AgilePoint NX has evolved into a digital ecosystem. Enterprises or third-party developers can purchase readily available applications and process templates.

Access more than 50 FREE application templates to jump-start your success.

These applications and templates are based on best practices for the targeted areas. By adopting these process templates, enterprises can avoid reinventing the wheel. Many of the process templates available in the store at the launch of V7 systematize standard methodologies in various disciplines and industries.

Visit the AgilePoint NX app store ->

Does AgilePoint offer prebuilt services?

AgilePoint NX provides a list of prebuilt services, enabling you to develop powerful applications lightning fast. These services include an application services layer, a database layer and a web based, easy to configure, application development framework. This allows you to design and build sophisticated data models with complex workflow, reporting and a range of other prebuilt services.

Visit the AgilePoint NX app store ->

Does AgilePoint offer Form based data driven applications?

Most applications today are form-based and do not involve workflow.  AgilePoint NX 7.0 includes Forms-as-a-Service (FaaS), enabling citizen developers to easily create form-based applications. Data in form-based applications can originate from any SQL database (Oracle, My SQL, MS SQL Server, etc.), AgilePoint NX’s inbuilt data entities, Salesforce entities, or SharePoint entities.

Enterprises can rapidly replace hundreds of custom and non-portable UI based apps, such as InfoPath apps. Non-technical users can build future-proof apps, which are not tied to any platform, device or channel.  These can be embedded in mobile apps, web pages, other form pages, portals, SharePoint apps, Salesforce apps and more.

Discover more AgilePoint NX Features ->

Can I built bot applications with AgilePoint NX?

Recently the complexity of tasks undertaken and use cases of bot applications have significantly grow. With this in mind AgilePoint NX introduces numerous bot capabilities. By using intelligent bots, enterprises can improve customer engagement from many channels, such as Skype, websites, apps, and mobile devices. Bots can feed data to assist with in business operations and decision making.

Discover more AgilePoint NX Features ->

Does AgilePoint NX have an open API?

AgilePoint NX has an open API and uses Rest APIs. these provide a set of functions often used to perform requests and receive responses, via HTTP protocols such as GET and POST. This makes it easier for business users to use the AgilePoint NX platform without programming knowledge.

Discover more AgilePoint NX Features ->

Is AgilePoint NX compliant with other technologies (JS, Ajax, ...)?

AgilePoint NX is JavaScript, Flash and Ajax compliant. It has lists, forms, dialogues and all the navigation elements typically required by business apps. AgilePoint NX provides supporting layers for SOAP and RESTful web services, email and notification services.

Discover more about our integration capabilities ->

Can I integrate with our existing applications in other departments?

AgilePoint easily integrates with your digital ecosystem. You can interface any 3rd party systems, applications or devices with the AgilePoint NX platform.

AgilePoint NX is a flexible connector platform and integrates with any of your current cloud based or on-premise 3rd party systems. This includes SAP, Salesforce, SharePoint, Office 365, Dynamics CRM, NetSuite, and many more …

Discover more about our integration capabilities ->

AgilePoint Enterprise capabilities FAQ

What is Enterprise Capability?

An enterprise capability is an organized collection of specific people, processes, information, technology and other resources that function together to realize an enterprise ability. They satisfy many needs:

governance – to control the resources of the enterprise
organization – to organize the resources of the enterprise
integration – to integrate the resources of the enterprise
compliance – to verify the resources of the enterprise are compliant with governance and are controlled 
assurance –  to validate the control of entreprise resources 
enterprise management – of all the capabilities required in order to meet the goal of serving the enterprise mission and sustaining the existence of the enterprise system

Enterprise capabilities are standard capabilities realized in a systematic manner by the enterprise capability system.

Learn more about the platform ->

Does AgilePoint NX offer enterprise-class embeddable low-code?

A digital enterprise must be able to create and maintain thousands of form-based, data-driven apps, as well as automated processes that span the enterprise. An advanced metadata-based, model-driven architecture makes it possible to embed AgilePoint NX in a wide range of the most popular systems in use in today’s enterprise. This includes Salesforce, SharePoint, Office 365, Dynamics CRM, NetSuite and many others.

Discover more about our integration capabilities ->

Does AgilePoint NX supports flexible deployment options?

The enterprise capabilities ofAgilePoint NX are powered by the platform’s cloud-native and stateless architecture. This supports a variety of deployment options. AgilePoint focuses on scalability and high availability with openness and extensibility available at all platform levels.

AgilePoint NX supports flexible deployment options. AgilePoint NX is available in a public cloud and can also be deployed in a private cloud or in an on-premise environment. AgilePoint NX also supports hybrid deployment, a capability resulting from its ability to manage the presentation layer, the business-logic layer, and the data layer separately.

Discover more about our integration capabilities ->

Is AgilePoint's low-code architecture extensible?

AgilePoint offers extensible low-code architecture. and openness and extensibility at any level. It provides open model specifications and tools for platform extensibility.

To win the digital transformation race, an organization must not be constrained its development platform. AgilePoint NX can be extended to incorporate an organization’s unique competence and domain expertise. Professional developers can create custom functions and APIs to extend drag-and-drop actions in AgilePoint NX.

Learn more about our features ->

How does AgilePoint NX enable governance and security?

As the leading Digital Transformation aPaaS (Application Platform as a Service) , AgilePoint prioritizes the security of the platform itself, the applications built on the platform, and the cloud operations that run the platform.

AgilePoint NX comes with powerful administration and security management functions. Administration functions include runtime management, user group and role-based permission management, access-token management, health monitoring, etc. Security support includes product-level security and governance, infrastructure-level security, and testing and compliance.

Learn more about the NX enterprise capabilities ->

Is AgilePoint NX scalable?

Our “build once and re-use many times” feature brings a new concept to application development. With AgilePoint NX’s unique architecture, organizations can embed and surface AgilePoint NX applications within virtually any web application or cloud service. In other words, AgilePoint NX lets you “build once and re-use virtually anywhere.”

Learn more about AgilePoint NX ->

Is AgilePoint GDPR Compliant?

AgilePoint is fully committed to GDPR and respects the privacy rights of its customers and visitors. The EU General Data Protection Regulation (GDPR) is the most significant piece of European privacy legislation in two decades. GDPR replaces the 1995 EU Data Protection Directive (European Directive 95/46/EC), strengthening the rights that EU individuals have over their data, and creating a uniform data protection law across Europe. All companies operating in or utilizing data originating in from the EU must comply with GDPR regulations by 25 May 2018. GDPR is a regulatory law. As a law, there is no certification agency, but all companies that store or use  EU citizen’s data are required to comply with the regulation. With thousands of AgilePoint NX cloud and on-premise installations, our customers’ privacy and security have always been one of our top priorities. AgilePoint NX’s cloud services provide full compliance with applicable GDPR regulations. We are committed to assisting our customers, the data controllers and processors, with complete security and control over their user’s private data in order for them to meet their GDPR obligations. AgilePoint’s on-premise solution allows our customers to fulfill their responsibility as both controllers and processors.

Is AgilePoint ISO 27001 compliant?

AgilePoint regularly reviews its Information Security Policy as part of our ISO 27001 process.

Data Protection

AgilePoint products conform to information security’ best practices. In line with GDPR, appropriate measures are assessed using a variety of factors including the sensitivity of the data, the risks to individuals associated with any security breach and the nature of the processing. Testing of AgilePoint NX’s security is a regular and continuous process here at AgilePoint.

Data Transition

Our AgilePoint NX Cloud EU customers are hosted within an EU Data Center. AgilePoint assures that the processing of our EU based cloud customers’ data will remain in the EU unless our customer’s move the data following the established guidelines under the GDPR or the US-EU Privacy Shield.

Third-Party Processors

AgilePoint’s cloud offering runs on Amazon Web Services and Microsoft Azure cloud infrastructures. The European Union (EU) data protection authorities known as the Article 29 Working Party has approved the AWS and Azure’ Data Processing Agreements (DPA). At present, no other third parties are used for AgilePoint’s Cloud services.

Knowledge, Learning and Support FAQ

How do I acces the AgilePoint NX portal?

The AgilePoint NX portal is a software component that presents other AgilePoint NX applications, such as Process Builder and Manage Center. The portal requires authentication to access AgilePoint NX, and then provides the overall navigation.

Log into the portal here ->

How do I acces the AgilePoint Partner portal?

The AgilePoint Partner program delivers incentives, tools, sales collateral and extensive training to make it easier for partners to capitalize on opportunities and turn any idea into a working business application.
You have access to a dedicated secure portal featuring updates, tools and a wide range of resources required to grow and excel your business.

Access the Partner portal here ->

Does AgilePoint offer technical implementation guides?

As an AgilePoint user, you have access to an extensive knowledge base centre and technical implementation guides.

AgilePoint also offers a full suite of professional services including on-site or self-paced training, mentoring, deployment and configuration, application design, planning, solution development and experts on demand, among other services.

Visit our knowledge base ->

Does AgilePoint offer training?

AgilePoint is committed to providing customer-focused services that promote rapid adoption of the AgilePoint NX platform and a quick return on your investment. Training is one of the key services required to meet this objective. At AgilePoint, we realize that not everyone learns the
same way. We also realize that many prospects, customers, and partners are constrained by their work schedules. This is why we provide several training options.

To find answers to technical questions, visit the AgilePoint Online Documentation and Knowledge Base resource. Here you can find insightful articles, training video’s, troubleshooting steps, and frequently asked questions.

Visit our knowledge base ->

Does AgilePoint offer support?

If you need technical support, you can always submit a support ticket through our convenient online helpdesk. An AgilePoint Solution Specialist will get back to you as soon as possible. You can also find answers within the AgilePoint community.

We have support teams in several countries around the world. Depending on your support requirements we can provide 24/7 cover. We can also restrict this to specific countries if you prefer (e.g. for local data privacy compliance).

If you need technical assistance immediately you can call our telephone support line at 650-968-6789.

Visit our helpdesk ->

How do I submit a support ticket?

If you need technical support, please submit a support ticket using our convenient online submission form. An AgilePoint Solution Specialist will get back to you as soon as possible.

If you need technical assistance immediately you can call our telephone support line at 650-968-6789.

Visit our helpdesk ->

Where can I find more (technical) AgilePoint documentation?

To find answers to technical questions, visit the AgilePoint Online Documentation and Knowledge Base resource. Where you can find insightful articles, troubleshooting steps, and frequently asked questions.

Visit our knowledge base ->

Is there an AgilePoint forum or community?

The AgilePoint forum is a community forum where members can post and comment on messages. Here member discuss common topics, share success stories, solutions and contribute with troubleshooting.

Visit our AgilePoint community ->

Where can I learn more about the AgilePoint platform?

To learn more about AgilePoint or find answers to technical questions, visit the AgilePoint Online Documentation and Knowledge Base resource. Here you can find insightful articles, troubleshooting steps and frequently asked questions.

Visit our Knowledge Base ->