Petah Tikva, Isreal – Dec 25, 2013 – SRL Software Products from Omnitech Group, announced that the city of Petah Tikva, Israel, has selected AgilePoint to automate business processes of the municipality.
The first phase of the project is expected to serve 200 users and will begin in the coming weeks. AgilePoint is an easy and fast to implement, provides a comprehensive solution for managing the entire lifecycle of processes from end to end in and outside the organization. AgilePoint includes components and solutions process analysis, modeling, execution and automating (workflow), monitoring, managing and process intelligence.
The selection of AgilePoint was triggered by a strategic decision of Petah Tikva Municipality to improve their business process – eliminating waste and bottlenecks, creating transparency and improving collaboration, as well as, activity and process continuance across the various departments, which will lead to significantly shorten the time of service to residents of the city while meeting SLA as well as other service and regulation metrics and KPIs.
According to Ran Shalom, Manager of Information Systems, Petah Tikva, “AgilePoint enables us to create, automate and manage business processes in the municipality. Our target is to improve service to residents, and as such, after implementing the solution internally in the municipality, we’ll also open it for residents though the municipality website to manage and automate resident to municipality processes. AgilePoint high agility and ease-of-use on one hand and advanced process, monitoring and intelligence on the other hand, alongside with flexible and attractive cost structure, provide a very high cost-to-value ratio, making it very feasible and worthwhile for us.”
“AgilePoint is successfully and widely deployed with dozens of companies and organizations in the Israel, both in the public and private sectors. Implementation of the solution in the Petach Tikva municipality will allow them to optimize operational and business processes, while saving time and resources costs that will improve customer satisfaction – both municipal users in their daily work and city residents, who will be serviced faster and more efficient” said Dror Israel Sales Manager at SRL Products Software from Omnitech.
AgilePoint solutions help businesses quickly and cost-effectively achieve business agility while increasing profitability through optimized process and integration efficiency. AgilePoint bridges management intent and execution by digitizing best practices, subject matter expertise, and business process models into executable and manageable procedures that can be easily built and deployed by business users using reusable and executable functional parts built by IT. This directs effective and agile business executions between people, people and systems, and between systems, while enabling the company to become a self-improving ecosystem capable of continuously optimizing business operations efficiency. www.agilepoint.com
Omnitech, one of the leading and experienced companies at the computing and technology market in Israel, is specializing in the integration of computing infrastructures and in providing wide range of computing services to its dozens of thousands customers. Corporations, organizations and institutions in all sectors leveraging Omnitech’s experience, solutions and professional services and are considering Omintech as a true partner for facing demanding challenges dictated by their areas of activity. http://www.omnitech.co.il