The simultaneous convergence of several disruptive technologies has transformed into a digital storm, creating organizational chaos. With legacy modernization, cloud-service adoption, and the deluge of new technologies that must be accounted for, all hitting at once, how do we effectively transform while the storm is constantly re-arranging the IT topography?
Digital transformation, for most organizations, will involve radically more software development, including the following:
- Dozens to hundreds of back-office applications that enable cross-functional collaboration across departments
- Hundreds to thousands of apps that address every touch point for every customer at every phase of their journey which interact seamlessly with back-office systems
- Thousands of automated processes that streamline operations, fortify governance, and institutionalize customer experience
The challenge is developing all this new software in such a way that it won’t become a legacy burden, needing to be re–architected with each new innovation or change. In short, for digital transformation to be successful, all of this new software must be impervious to storm conditions; in essence, it must be Future-Proof.