Original Air Date: June 20, 2018
Digital transformation is challenging. So much so that estimates of failure rates are topping 80%. The problem is transformation strategy and methodology. Yet, can your organization achieve Digital Transformation years ahead of schedule and within the current IT budget?
In this webinar, Forrester Research Analysts Rob Koplowitz and John R. Rymer reveal key findings of their most recent research, which shows why transformation failure rates are so high and how organizations can beat the odds with Digital Process Automation (DPA).
Topics will include
A cataloging of the types of applications organizations need, including
- Dozens of deep, back-office apps that improve internal efficiency and extend governance.
- Hundreds to thousands of DPA apps designed to simplify and codify every touch-point of customer life cycles.
Why delivering consistent customer experience calls for front/back-end operations working together seamlessly.
Why BPM combined with Low-Code and augmented with AI and other leading edge technologies is necessary for successful digital transformation.
You’ll also be introduced to the concept of “future-proofing” applications, so that every change or cloud service adoption won’t require you to refactor thousands of mission-critical applications.
And you’ll learn how organizations like The Salvation Army West have empowered citizen developers to create future-proof DPA apps faster than you likely thought possible.